Good to Know

Shipping & Returns

Shipping

We ship worldwide from our atelier in Piliyandala, Sri Lanka. Orders are carefully packaged and dispatched within 2–3 business days of payment confirmation.

  • ✦ Complimentary shipping is offered on orders over the threshold shown at checkout.
  • ✦ Standard international delivery takes 7–14 business days depending on destination.
  • ✦ Every order is tracked, and a confirmation email with tracking details is sent once it ships.
  • ✦ Customs duties or import taxes, where applicable, are the responsibility of the recipient.

Returns & Exchanges

We want you to love your gemstone jewelry. If something isn't right, we offer a 14-day return window from the date of delivery.

  • ✦ Items must be unworn, unaltered, and returned in their original packaging.
  • ✦ To start a return, contact us via WhatsApp or email with your order number.
  • ✦ Refunds are issued to the original payment method once the item is received and inspected.
  • ✦ Bespoke, engraved, or made-to-order pieces are final sale and not eligible for return.

Have a question about your order?

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