Good to Know
Shipping & Returns
Shipping
We ship worldwide from our atelier in Piliyandala, Sri Lanka. Orders are carefully packaged and dispatched within 2–3 business days of payment confirmation.
- ✦ Complimentary shipping is offered on orders over the threshold shown at checkout.
- ✦ Standard international delivery takes 7–14 business days depending on destination.
- ✦ Every order is tracked, and a confirmation email with tracking details is sent once it ships.
- ✦ Customs duties or import taxes, where applicable, are the responsibility of the recipient.
Returns & Exchanges
We want you to love your gemstone jewelry. If something isn't right, we offer a 14-day return window from the date of delivery.
- ✦ Items must be unworn, unaltered, and returned in their original packaging.
- ✦ To start a return, contact us via WhatsApp or email with your order number.
- ✦ Refunds are issued to the original payment method once the item is received and inspected.
- ✦ Bespoke, engraved, or made-to-order pieces are final sale and not eligible for return.
Have a question about your order?
Contact Us